Long-form incident reports
Structured incident narratives with the same defensible audit trail that dispatch already produces. The story continues — it doesn’t start over.
In development Part of the ctHelixOne™ Suite
Records, built for the operators who keep them.
ctHelixRMS™ is the records-management module of the ctHelixOne™ suite. It picks up where ctHelixCAD™ leaves off — turning real-time dispatch into long-form reports, case files, and the master indexes your agency actually needs.
Same backbone. Same audit trail. Same self-host story. Same data ownership.
Where it stands
In development — talk to us about your timeline.
ctHelixRMS™ isn’t shipping yet. We’re building it deliberately, with the same operators who guide ctHelixCAD™, so it integrates natively from day one instead of being grafted on later.
If you’re sizing up RMS replacement now, we want to hear from you — early conversations shape what ships first.
Capability map
What ctHelixRMS™ will cover.
The shape is set. The depth of each capability scales with the engagement — agencies tell us what matters first.
Case management
Group related incidents, follow them through investigation and disposition, assign and track ownership.
Master name index
A single record per person, vehicle, and location across operations. No more duplicate identities scattered across spreadsheets and reports.
Property & evidence
Chain-of-custody tracking with photo capture, location, and disposition. The audit log is the chain.
Citations & arrests
Structured forms for the moments that produce paperwork — wired into the same person, location, and incident records.
Use-of-force & FI reports
First-class report types, not bolt-ons. Configurable per agency policy.
Reports approval workflow
Supervisor review, kickback, approval, and sign-off. Versions are preserved so kickbacks tell their own story.
State / federal submission
Built to produce NIBRS-style structured output. Specific submission paths scoped per state when you engage.
Integration with the suite
A record, not a re-entry.
Most agencies run dispatch and records as two systems that don’t speak. ctHelixRMS™ is built so the incident your dispatcher created is already half a record — names, locations, units, timeline, all carried forward.
The result: cleaner data, faster report-out times, and a single audit thread from call-creation to case-closure.
Incidents flow from dispatch
A ctHelixCAD™ incident is already half a record. ctHelixRMS™ picks up where dispatch leaves off — same incident number, same parties, same audit thread.
Rosters and personnel shared
One master roster powers both modules. Reporting officers, supervisors, and approvers are the same people the dispatcher already knows.
Same data home
Records live on the same self-hosted host as dispatch. No second vendor, no second backup pipeline, no second compliance review.
Same auth model
Console operators use the same identity. Field officers writing reports authenticate through the ctHelixMobile™ surface — built on the same auth primitives.
Want to shape ctHelixRMS™ before it ships?
Early agencies get a direct line to the build team. Tell us what your records reality looks like — we’re listening.