Same operators
Dispatchers, supervisors, ops leads, field officers, command staff. The people who actually run the operation.
One Platform. Unified Response. ctHelixOne™ brings together the tools operations teams actually need — built for full-time dispatch centers, sized for everything from a single municipal agency to a multi-shift 24/7 console — without the enterprise procurement overhead. Each module stands on its own, but they’re built to share an operational backbone, a trust model, and a data home.
Philosophy
ctHelixOne™ is a unification, not a portfolio. Every module exists because the same operators kept running into adjacent versions of the same problem.
Dispatchers, supervisors, ops leads, field officers, command staff. The people who actually run the operation.
Coordinating people in the field, capturing what happened, producing a defensible record. Different shapes, same shape.
Self-hostable. Standard SQL data model. PIN-friendly field auth. Standard stack. No proprietary mesh.
Modules
Two ship together — ctHelixCAD™ for full-time dispatch centers and ctHelixCAD™ Portable for smaller operations and portable deployments. Two more modules follow, already in development. Each one earns its place by solving a real operator problem, not by filling a feature checklist.
Computer Aided Dispatch
Production-grade, browser-native CAD for full-time agencies and 24/7 dispatch centers. Full unit board, incident lifecycle, transport flow, configurable numbering, PDF reporting, EMS Transport add-on, and a fully audited operations log. Standard SQL backbone, self-host, your data.
Portable CAD for Smaller Operations
The portable variant of ctHelixCAD™. Same dispatcher console, same feature library, same security posture — designed for private security firms, event operations, command posts, smaller agencies, and backup-CAD deployments. Launches alongside the primary release.
Records Management System
Long-form incident reports, case management, master name index, evidence tracking. Built so incidents from ctHelixCAD™ flow straight into structured records, with the same audit trail and the same self-host story.
Field Mobile Platform
Map-first, offline-tolerant mobile platform for officers, units, and field commanders. Subsumes and extends the /m PIN-based companion that ships inside ctHelixCAD™ from launch.
Targeted extensions, integrations, and special-purpose modules built on the same backbone. Scoped per project, owned by you when delivered. Useful when you need something the suite doesn’t (yet) cover.
The backbone
Different problems, same primitives. Buying one module makes the next one feel familiar — to your operators and your IT team alike.
Tell us what you run. We’ll tell you what’s coming and when you should expect it.